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How to fix CODE 39 errors (CD or DVD problems in Windows XP or Vista)

Do you receive the following error message?
Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

Code 39 is a common error message, your computer sends because NERO, Roxio, and similar CD/DVD recording software and also and update for Windows VISTA (KB938194) is causing issues. It can create problems with your sound as well.
Even if you uninstall these it will not resolve the issue, because these programs leave the problem inside your registry.

What is happening to your computer?
Device Manager sees the drive, but you get the yellow exclamation mark and it indicates error code 39 (corrupt or missing driver).

How most people try to fix this error – and you are probably doing the same - without any luck…

If you try to uninstall the device and the driver and read new hardware - no change.
You can try to update the driver and the wizard will say there is no better driver found for the hardware.
You can try to run the install CD (copied it to a flash card and ran it from a flash card reader since you can't run it on the DVD drive) - same problem will occur.
You can't do a repair install of Windows since it is on CD and it won't boot properly from the drive.
You can try to use an external DVD writer (HP dc5000) through the USB port and it will get the same code39 error.
Even if you try manually copy the drivers listed in driver details for the device - no luck.

You simply download the FixByWeb scanner. It scans your computer and transmits your computer’s configuration data to a live FixByWeb technician, who will immediately start creating a fix specifically tailored for your problem and your computer. Once the fix is done you are notified via email, and you can start the software again to pick up the “fix” file. It’s easy and it works every time!

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